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Appointment
Appointment
Dr. Smile Medical Group currently offers two ways to make an appointment.
- You can make an appointment quickly and independently through the WeChat official account “张强医疗科技” Customer service staff will provide arrangements and related consultation services from 9:00~17:00 daily.
- For telephone reservations, please call 17316503023 for English service (09:00~17:00).
After the appointment, we will send you an “Appointment Confirmation SMS” to the cell phone number you provided, and we will also send you another “Appointment Reminder SMS” the day before your appointment and leave the phone number of the clinic assistant in case of emergency.
Ensure you can fully utilize the doctor’s appointment time; we encourage you to contact us at least 2 hours in advance if you wish to change or cancel your appointment. Thank you for your understanding and cooperation!
Putting patients first is our core value. At Dr. Smile Medical Group, we want our patients to receive safe, minimally invasive, individualized, leading-edge, and enjoyable quality care.
If a patient has any questions about a medical procedure, please consult a physician or medical assistant. If patients need any related services from the customer service department, please call our customer service number 17316503023 for English service (09:00~17:00), and we will be happy to assist you.
Arrival Time:
Please arrive 10-15 minutes early for pre-appointment preparations.
Clothing Recommendation:
Wear loose clothing and socks to make it easier for the doctor to examine your legs.
Diet and Medication:
You can eat normally on the day of your appointment. Fasting is not required, and you may continue taking your regular medications.
Medical Records:
Bring any previous examination records related to your condition to assist the doctor in making a comprehensive assessment.
Before the Treatment:
- Hygiene Preparation: Take a shower the evening before your treatment, paying special attention to cleaning the groin area.
- Clothing: Wear loose and comfortable clothing and shoes on the day of the treatment. Please avoid wearing valuable jewelry.
- Menstrual Period: Menstruation does not affect CHIVA treatment.
- Diet and Medication: You can eat normally on the day of the treatment. Fasting is not required, nor is discontinuing your regular medications.
- Companion Recommendation: While having a companion is not mandatory, it is recommended for patients with cardiovascular or other chronic conditions or those with mobility challenges to bring a friend or family member for additional support.
- Treatment Scheduling: The treatment can be performed on the same day as the consultation or scheduled for a later date.
After the Treatment:
- Activity: You can usually walk immediately after the procedure. Walking is encouraged, and no bed rest or hospitalization is required.
- Driving: Please do not drive yourself on the day of the treatment.
- Showering: You can shower 48 hours after the procedure.
We hope this information helps you prepare for your appointment. If you have any questions, please feel free to contact us at any time.
The medical institutions hosting Dr. Smile Vein Center accept payment through Alipay (mainland China), WeChat (mainland China), and credit cards (some institutions can pay by overseas card, please get in touch with customer service for details), debit cards (some institutions can pay by overseas card, don’t hesitate to get in touch with customer service for more information) and cash.
Currently, health insurance only covers traditional surgery. Truly standardized CHIVA procedures are now only accepted for self-payment due to the high cost of outpatient evaluations and the long training period for physicians.
Commercial insurance is available at some vein centers; please check with your insurance companies for confirmation.
There is no registration fee for Dr. Smile Medical Group. The physician consultation fee of 500 RMB (includes a detailed consultation, specialist examination, necessary ultrasound, hemodynamic assessment, treatment plan development, and explanation of condition).
Doctors perform the CHIVA procedure as part of a package system, and doctors can treat both sides simultaneously.
The primary physician office visit fee is RMB 500, the CHIVA treatment package for unilateral leg varicose veins costs RMB 28,000, and the bilateral price is RMB 53,200.
The chief physician’s office visit fee is 800 RMB, the CHIVA treatment package for unilateral leg varicose veins costs 42,000 RMB, and the bilateral price is 81,200 RMB.
The package includes preoperative ultrasound assessment and localization tracing, essential examination and testing, use of operating room facilities, sterile anesthesia, surgical treatment, online follow-up, and three outpatient reviews.
